- Online shopping
- Returns and exchanges
- Right of withdrawal
- Shipping & delivery
Prepayment (currently not available)
Bankingdetails: Gaastra E-Store Bank: UniCredit Bank Hamburg Bank code: 79020076 Account number: 20326956 IBAN: DE24 7902 0076 0020 3269 56 SWIFT/BIC: HYVEDEMM455 If you choose Prepayment you have the possibility to pay by SEPA (Single Euro Payments Area). If you pay by SEPA there will be only low bank charges.
Credit card (currently not available)
At Gaastra, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express. We will send you a confirmation when your order has left our warehouse. Your card will not be charged until your order has left our warehouse. Your card information is encrypted in our system using SSL technology. This high standard of security means shopping with a card on Gaastraproshop.com is safe and secure, and ensures that your data will under no circumstances be accessible by third parties. More information about security can be found in our privacy statement.
Extra security for creditcard payments: 3D Secure for Visa and MasterCard
To ensure that your online credit card payment is as secure as possible, we use Verified by Visa and MasterCard® SecureCode™, internationally recognised authentication technology collectively known as 3D Secure. 3D Secure protects your credit cards against unauthorised use to minimise the risk of online credit card fraud.
If your card issuer participates in this program, you will be asked to enter an additional password to confirm your identity as the rightful cardholder. After entering your card details (step 2 – Payment) and submitting your order (step 3 – Review & Dispatch), you will be redirected to a page hosted by your card issuer where you can enter your password. If you are not yet registered for 3D Secure, you can do so free of charge in just a few steps during the online order process or contact your card issuer directly to register. Alternatively, you can select a different payment type. The password you select during the registration process is only known by you and your card issuer and is requested with every purchase.
What is the security code?
The security code is the last 3 digits printed over the top of the signature field on the back of your MasterCard or VISA card. On American Express cards, the 4-digit security code is printed on the front of the card, to the right above your card number.
At Gaastra you also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest. Once the incoming payment is registered with us, your order will be processed. PayPal payments are usually confirmed within a few minutes.
If you send goods back, the amount will be credited to your PayPal account. You can then choose if you want to use the funds through your PayPal account directly, or wish to transfer the amount back to your bank or credit card account. We have no control over this, but you can manage it directly using your PayPal account.
Sofortüberweisung (currently not available)
Sofortbanking is an easy-to-use bank transfer process, which is based on the high security standards of Internet banking and monitored regularly for data security by the TÜV (Technical Inspection Authority). You do not need to register to use this payment method, nor do you need a credit card. You can pay simply and securely with your Internet bank account. All you need is your login details for Internet banking (ID and PIN) and a TAN number to confirm the transfer. As soon as your order has been placed, a secure payment form from sofortbanking will open so that you can make the bank transfer from your Internet bank account. Once you have checked the details and confirmed the transfer, the money will be transferred to our bank account. This will speed up the process of checking and dispatching order.
Invoice (currently not available)
With our partner BillPay you can pay your order with a 30 days terms of payment after ordering:
- Terms of payment: 30 days
- Immediate shipping
- Convenient and secure payment processing through BillPay
- Gaastra online shop will be your contact for all questions relating to the appointment as delivery time, shipping, returns, complaints or credits
Payment by invoice:
Simply select pay by invoice (BillPay) during check-out. You will receive an invoice with a payment term of 30 days days.
Please make sure to add the account number on the invoice and indicate your order number when transferring a payment. Multiple orders always have to be transferred separately. This is the only way we can allocate your payment correctly. In the case of a return we will refund the invoice amount immediately if you have already paid your invoice.
If you have any further questions regarding BillPay, please contact BillPay:
Phonenumber: +49 (0) 30 609 89 35 55 or send an e-mail to firstname.lastname@example.org